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International Design Journal
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Volume Volume 15 (2025)
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Mohamed, O. (2025). The role of user-generated content (UGC) in enhancing digital marketing strategies to increase Brand Awareness. International Design Journal, 15(4), 131-138. doi: 10.21608/idj.2025.372777.1304
Omnia Ezzeldeen Mohamed. "The role of user-generated content (UGC) in enhancing digital marketing strategies to increase Brand Awareness". International Design Journal, 15, 4, 2025, 131-138. doi: 10.21608/idj.2025.372777.1304
Mohamed, O. (2025). 'The role of user-generated content (UGC) in enhancing digital marketing strategies to increase Brand Awareness', International Design Journal, 15(4), pp. 131-138. doi: 10.21608/idj.2025.372777.1304
Mohamed, O. The role of user-generated content (UGC) in enhancing digital marketing strategies to increase Brand Awareness. International Design Journal, 2025; 15(4): 131-138. doi: 10.21608/idj.2025.372777.1304

The role of user-generated content (UGC) in enhancing digital marketing strategies to increase Brand Awareness

Article 11, Volume 15, Issue 4 - Serial Number 67, July and August 2025, Page 131-138  XML PDF (796.15 K)
Document Type: Original Article
DOI: 10.21608/idj.2025.372777.1304
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Author
Omnia Ezzeldeen Mohamed email orcid
Benha University
Abstract
User-Generated Content (UGC) has revolutionized digital marketing by empowering consumers to actively participate in brand storytelling. This study examines the role of UGC in enhancing digital marketing strategies, with a particular focus on its impact on brand awareness.
Consumer generated media encompasses opinions, experiences, advice and commentary about products, brands, companies and services-usually informed by personal experience-that exist in consumer-created postings on Internet discussion boards, forums and blogs. CGM can include text, images, photos, videos, podcasts and other forms of media.
Despite UGC's extraordinary growth, advertisers and agencies remain hesitant to embrace this unproven media wholeheartedly, citing concerns such as fear of intruding on a "consumer" environment, a lack of understanding of UGC users and their behaviors, and lack of control over the context in which their advertising gets exhibited. In summary, advertisers' wait-and-see attitude toward this new media seems mostly due to a lack of understanding of the characteristics and functioning of this new media.
The findings of this research will contribute to the growing discourse on digital marketing by providing a deeper understanding of how UGC influences brand awareness. By bridging the gap between theory and practice, this research aims to highlight the transformative power of UGC in shaping modern digital marketing landscapes.
Keywords
User-generated content; Digital marketing strategies; Brand awareness
Supplementary Files
download 131-138-Omnia-abs.pdf
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